Delivery & Returns
All Shipments are sent fast by DHL to every country as standard.
How long does it take
- For UK customers, dresses can arrive next day if in stock. For made to measure dresses and deliveries outside the UK, the time will be longer. You can find out how long it takes for each dress by viewing the product details for the dress. Click here for example, then go to the delivery section near the bottom of the description.
How do i return and get a refund?
- If you are unhappy with our products, we offer a full 14 day no quibble return policy. Simply return it to us within 14 days, quoting your order number to obtain a refund. Our address for returns can be found here. For the full returns terms & conditions Click here
What if it does not fit?
- If a dress does not fit, you may obtain a refund or exchange for another size and/or style. For made to measure dresses, we offer a comprehensive fitting service which ensures that most dresses will fit perfectly. In the rare event a made to measure dress does not fit, then we will alter the dress free of charge. To learn more about our made to measure service Click here.
Track My Order
- When a dress is dispatched, you will receive by email the tracking number which can be used to locate the parcel. To track an order now, Click here.